What services can the mac store help you with for free

#What services can the mac store help you with for free install
#What services can the mac store help you with for free serial
#What services can the mac store help you with for free manual
#What services can the mac store help you with for free full
#What services can the mac store help you with for free software

This re-enables parts like logic boards, top cases, Touch ID, displays, and flash storage.

#What services can the mac store help you with for free full

And newer Macs with T2 security chips will not function until a full diagnostic has been run on them after the repair.ДЄfter a hardware repair, newer Macs with T2 chips require that a separate program, Mac Configuration Utility (MCU), be run while connected to another Mac via USB or Thunderbolt cable. Apple technicians cannot order parts for an Apple device until theyвЂ™ve run a full diagnostic on the device at least once, even if they already know what needs fixing.

#What services can the mac store help you with for free manual

AppleвЂ™s Authorized Service Provider Manual notes that GSX grants you access to вЂњtake-apart, upgrade and repair procedures, basic servicing information, troubleshooting flow charts, product specs, adjustment procedures, and exploded view diagrams with part numbers.вЂќ That all certainly sounds like useful information!ДЄST 2 isnвЂ™t just helpful, itвЂ™s mandatory. If something needs fixing or replacing, AppleвЂ™s equivalent of iFixit guides are available through the GSX site (check the left-hand column in this screencast). AST 1.5, via Apple Assistenza AvaTech Store/YouTube You can see AST 1 (technically 1.5) in action in this Italian video of a MacBook Air repair. Cycle count is important information that every device owner should have! Unfortunately, Apple has banned apps from their App Store that show cycle counts for mobile devices, creating a cottage industry for apps like Coconut Battery.ДЄST 2 is (perhaps obviously) not the first diagnostic app that Apple has made-AST 2вЂ™s precursor was a totally different tool, and itвЂ™s still used to fix older devices, mostly from 2013 and earlier. One thing to note is that AST 2 provides a cycle count for an iOS device battery.

Pretty neat! via iOS MacOS Genius/YouTubeДЄST 2 can show you whatвЂ™s wrong with a device, along with a lot of details you can only see if an Apple Store employee is feeling cavalier and generous. After the access request is approved, a diagnostic tool checks everything: battery, Bluetooth, cameras, sensors, Touch ID, the works. Presumably, there is a workaround for devices with entirely broken screens, likely involving a USB cable, but we havenвЂ™t seen it in action. The device gets a request to allow a diagnostic tool to run. Next, you enter the category of problem youвЂ™re trying to fix: вЂњFan,вЂќ вЂњCharging,вЂќ or the like. The Mac Mini labeled вЂњ4вЂќ is suggested to provide local copies of boot-up and recovery tools to avoid large, repetitive downloads. A diagram from the Apple Services Toolkit 2 manual, showing the need for a technicianвЂ™s computer (3) to have an active Global Services Exchange connection (2) to run diagnostics on the device being repaired (1). This remote connectivity is how Apple Store employees can check devices on the store floor, without lugging around cables or computers.

#What services can the mac store help you with for free serial

You need a deviceвЂ™s serial number, which can be either read off the device in front of you or given to you over the phone. With an account, and certifications installed on your MacBook or iPad, you can then service Apple devices. You can only access AST 2 with an active connection to the web, and an authorized account with AppleвЂ™s private Global Services Exchange, or GSX. Once you know that, you can find it mentioned and even pictured in many places: on AppleвЂ™s own discussion forums, on PDFs inadvertently posted publicly by university IT help desks ( ahem), or even in the dark corners of YouTube.

#What services can the mac store help you with for free software

AppleвЂ™s Cloud-Based Diagnostic & Calibration ToolsДЇirst off, AppleвЂ™s diagnostic software has a name: Apple Services Toolkit 2, often abbreviated as AST 2. And take a look at SamsungвЂ™s own secret repair app, while weвЂ™re at it. What, exactly, can Apple-approved folks do with all this secret software-that-shall-not-be-named? LetвЂ™s dive into what we know. WeвЂ™ve previously written about AppleвЂ™s internal diagnostic software, which Right to Repair legislation aims to make available to the rest of us. Instead, AppleвЂ™s official repair procedure requires proprietary software tools, available only to Authorized Service Providers and members of AppleвЂ™s unlaunched Independent Repair Program. No sacrifices or incantations can overcome this. Trying to replace core Mac parts can trigger a lock-out.

#What services can the mac store help you with for free install

You can do a lot, but in the newest iPhones, you canвЂ™t restore Touch ID, install a new battery, or replace a screen without a warning. No mere mortal, lacking AppleвЂ™s stamp of approval, can completely fix the companyвЂ™s products.

Edit (11/2/19): This post was updated to clarify and add information on more of AppleвЂ™s repair apps.